1. General
These Terms and Conditions form part of the contract between Australian Baseball League Pty Ltd, Level 1, Unit 51, 11-21 Underwood Road, NSW 2140 Homebush, AU (hereinafter "Organizer") and the purchaser (hereinafter "End Customer") of access rights, participation rights, admission rights, visitation rights or reservations and coupons for the foregoing or similar or related rights (hereinafter "Tickets") or other products or services (such as merchandise) (together “Offers”), which the Organizer may provide using technology platforms, software and services operated by vivenu. “End Customer,” as that term is used herein, includes also individuals and legal entities who have not purchased Tickets or other Offers directly from the Organizer, but are entitled to participate in an event (such as through resale of Tickets, where permitted).
All communication with the Organizer regarding Tickets and Offers should be addressed to: Australian Baseball League Pty Ltd, Level 1, Unit 51, 11-21 Underwood Road, NSW 2140 Homebush, AU
The Organizer hereby informs the End Customer that vivenu Inc., 26 Mercer Street, New York, NY 10013, United States (hereinafter "vivenu") together with its affiliated companies, is a provider of technology platforms, software and services (hereinafter "vivenu Services"), which are used by the Organizer to sell Tickets and provide Offers for artistic, cultural, athletic or other events, theater plays, concerts, meetings, seminars, leisure and other events, museums, historic sites, cinematic exhibitions, operas, lectures, conferences, continuing educational events, educational courses and other events and performances (whether physical or virtual) (hereinafter, each an "Event") and to sell Tickets, market other offers and process transactions related to Events to End Customers. vivenu is a technology platform provider to the Organizer under license. vivenu is not a ticket broker and is not the organizer of any Event.
2. Contract
There is no contract between vivenu and the End Customer. Upon the successful completion of a purchase transaction between the Organizer and the End Customer using the vivenu Services, a contract will exist between the Organizer and the End Customer only, notwithstanding the fact that Tickets or Offers may contain statements such as "powered by vivenu" or similar designations, and notwithstanding that the Organizer advertises, offers and/or distributes the Tickets or Offers via the domains and sub-domains of vivenu (e.g., vivenu.com). No purchase, services or other agreement is concluded between the End Customer and vivenu.
The End Customer acknowledges that the Organizer may make the sale of Tickets and other Offers subject to the acceptance of further conditions, data protection declarations, instructions for cancellation and other contractual components by the End Customer and other restrictions (such as maximum number of Tickets for an Event). The Organizer or vivenu (on behalf of the Organizer) shall be entitled to refuse or reject the conclusion of purchase transactions with the End Customer for any legal reason.
The End Customer acknowledges that the total purchase price of Tickets and Offers shall be determined or modified solely by the Organizer or third parties who sell to or through the Organizer. The total purchase price may exceed the ticket price indicated on a Ticket or in the Organizer’s ticket storefront. The calculation of the total purchase price shall be based on the indicated ticket price with the addition of any markup, fees, surcharges and taxes. The End Customer shall be notified of the total purchase price to be paid by the End Customer before the completion of the purchase transaction. Payment of the total purchase price can only be made by the payment methods provided by the Organizer or vivenu (on behalf of the Organizer).
The contract between the Organizer and the End Customer for the purchase and sale of Tickets or Offers shall deemed completed only when the Organizer or vivenu (on behalf of the Organizer) has confirmed the transaction with the End Customer (e.g., by providing the transaction confirmation or by the assignment and subsequent transfer of a Ticket with the corresponding ticket ID). The completion of the ordering process, without such confirmation, such does not constitute a binding contract and does not entitle the End Customer to participate in an Event.
If Ticket quotas (both the total quota for the Event and the quotas of individual categories of Tickets) have been exceeded due to technical issues, the Organizer or vivenu (on behalf of the Organizer) shall notify the End Customer. The Organizer or vivenu (on behalf of the Organizer) may revoke the corresponding Tickets with repayment of the corresponding total purchase price.
3. Form of Tickets
Unless otherwise agreed by the End Customer and the Organizer or vivenu (on behalf of the Organizer), the End Customer will receive an automated email message from vivenu (on behalf of the Organizer) to confirm the order and an additional email message with a link to the Tickets purchased for the corresponding Event. The form of the Tickets provided will depend on the method of admission entry utilized by the Organizer for a particular Event and will be communicated to the End Customer (such as by downloading and printing the Ticket, digital wallet or other options). To participate in an Event, the Ticket must be presented in the form provided. Presentation of the email for the order confirmation alone (without providing the Ticket in the correct form) does not entitle the End Customer to participate in an Event.
If the Organizer provides such option, the End Customer has the ability to order Tickets in printed form and shipped to the End Customer for an additional fee (hereinafter "Printed Tickets").
The End Customer is required to verify that the purchased Tickets are correct in terms of quantity, price, date, event, venue and other essential details. Any complaint about incorrect Tickets must be reported to the Organizer or vivenu (on behalf of the Organizer) promptly after the purchase, and in no event later than five business days following the End Customer’s becoming aware of the issue that is the subject of the complaint.
The transfer of ownership of Tickets or related rights to the End Customer shall only occur upon the full payment of the total purchase price and the settlement of all outstanding claims for payment from the End Customer to the Organizer.
The End Customer must provide truthful, complete and correct information as part of the purchase transaction. The Organizer or vivenu (on behalf of the Organizer) shall be authorized to verify the information provided by the End Customer using appropriate legal means (such as credit reports when properly authorized).
4. Rights and Obligations
The Organizer or vivenu (on behalf of the Organizer) shall communicate all relevant requirements regarding an Event, Tickets or other Offer (such as the scope or content, place, time, organizer, price, fees and taxes, requirements and restrictions on participation, access controls, form of Tickets to be presented, accessibility, venue plan, house rules and other codes of conduct for the respective venue and other restrictions or essential information that could reasonably affect the End Customer’s decision to purchase).
The End Customer hereby acknowledges and agrees to such requirements, which are part of the contract between the Organizer and the End Customer.
It is the sole responsibility of the End Customer to verify his or her capability and/or willingness to meet the requirements communicated by the Organizer. The Organizer may refuse or terminate the participation of an End Customer in an Event upon non-compliance with such requirements.
If the Organizer or vivenu (on behalf of the Organizer) reasonably suspects abuse or legal violations (including legal violations of these General Terms and Conditions or other applicable terms of the contract between the Organizer and the End Customer), such as through fraudulent, illegal or breach of disloyal activities or of corresponding circumvention or attempts to circumvent such provisions and conditions, the Organizer or vivenu (on behalf of the Organizer) may revoke the validity of a Ticket without compensation before or during an Event and deny the End Customer the right to participate in an Event or remove the End Customer from the Event.
If Tickets are damaged, lost or stolen, the End Customer must notify the Organizer and vivenu without delay. If the End Customer loses a Ticket, the Organizer or vivenu shall not be obligated to provide a replacement.
Unless otherwise agreed, the validity of a Ticket shall be restricted to the respective Event (in particular, in terms of time and place) and, if necessary, the respective seat or seat unit or the corresponding ticket category. The Ticket shall become invalid once the Event has ended.
The End Customer acknowledges that vivenu has no obligation to instruct, verify or supervise the Organizer regarding its obligations to End Customers for Tickets, Events and other Offers made by the Organizer, which are offered and processed via vivenu Services. The Organizer is solely responsible for the communication, publications and information, and vivenu does not bear responsibility in that regard. vivenu has no obligation to instruct, audit or supervise the Organizer in relation to its obligations towards End Customers. Further, vivenu has no obligation to check the timeliness, correctness or completeness of the Organizer’s published communication and information. This applies even if employees of vivenu act on behalf of the Organizer or if the Organizer uses contractual documents and templates provided by vivenu.
Furthermore, the End Customer acknowledges that vivenu does not guarantee uninterrupted accessibility and usability of the vivenu Services. vivenu does not bear any liability for delays or errors in the transmission, storage failures and associated limitations of the vivenu Services. During maintenance work there may be temporary disruptions of the web site and/or individual vivenu Services.
5. Transfer of Tickets
Tickets may be transferred. To re-assign/personalize Tickets or any related identification information, please contact the Organizer. A processing fee may apply to this service.
If Tickets are resold via the Resale Function provided on this website, the following conditions apply:
The Resale Function is only available for Tickets properly acquired from the Organizer via vivenu Services (so-called Secondary Market). The Organizer reserves the right to restrict or exclude the Resale Function for individual events, ticket types and categories, or at specific times, particularly due to contractual requirements from partners (e.g., artists, venues) or official regulations. There is no right to cancel or resell tickets.
By listing a Ticket on the Secondary Market, the selling End Customer ("First Purchaser") bindingly declares their intention to return or sell the ticket to the Organizer at the original ticket price (face value) or at the price specified in accordance with Clause 5.3 ("Secondary Market Price") as soon as another End Customer ("Second Purchaser") acquires the Ticket. In the event of a successful resale, the Organizer transfers the ticket to the Second Purchaser. The ticket originally issued to the First Purchaser is cancelled or invalidated, while a new ticket is created and issued to the Second Purchaser.
The Organizer may specify fixed prices or a price range for the resale of Tickets. Additional fees may apply for the resale.
The Organizer reserves the right to control the sales order of primary Tickets offered directly by the Organizer and Tickets offered via the Resale Function ("Secondary Market Tickets"). In particular, primary Tickets may be sold first before Secondary Market Tickets are offered for sale. If multiple Secondary Market Tickets are available for the same area or category (e.g., in standing blocks), the selection of Secondary Market Tickets for sale will be made based on a non-discriminatory factor determined by the Organizer, which shall include the time of listing on the Secondary Market.
The First Purchaser will be informed about the status of the Ticket offered for resale via email. In particular, the First Purchaser will receive a confirmation email after successfully listing a Ticket on the Secondary Market. The First Purchaser can remove the Ticket from the Secondary Market at any time until the Ticket is in a Second Purchaser's shopping cart. Should a Ticket offered for resale not be sold (e.g., due to the event expiring, cancellation), the First Purchaser will receive a corresponding notification.
After a successful resale, the Organizer will refund or pay the First Purchaser the price of the Secondary Market Ticket less any applicable fees. Payment will be made according to the agreed payment method.
A Ticket acquired via the Secondary Market can be offered for resale again by the Second Purchaser via the Resale Function in accordance with the provisions of this Clause 5.
6. Revocation, Cancellation, Refund, Return and Exchange of Tickets
In Case of no significant Changes, Postponement or Cancellation of the Event
There are no rights of revocation, return, cancellation or exchange of Tickets for Events, except were otherwise provided by applicable law, or permitted in the sole discretion of the Organizer. Subject to the foregoing, any purchase of Tickets is binding immediately upon completion of the purchase transaction (i.e., confirmation from the Organizer that the purchase has been completed) and cannot be cancelled.
In Case of significant Changes, Postponement or Cancellation of the Event
In the event of significant modification, postponement or cancellation of an Event due to circumstances for which the Organizer is not responsible, the End Customer shall be entitled to return the Tickets and shall be entitled to a refund for the price of the Ticket less any processing fees.
A modification shall be considered significant if the modified Event is fundamentally different from the Event that the Ticket purchaser reasonably expected.
7. Liability
Except where otherwise provided by nonwaivable provisions of applicable law (e.g. in cases of breach of material contractual obligations, injury to life, body or health), the Organizer shall be liable only for intentional misconduct and gross negligence. Except where otherwise provided by nonwaivable provisions of applicable law, liability fora slightly negligent breach of material contractual obligations shall be limited in amount to the transaction value related to the transaction giving rise to the liability. Subject to the foregoing limitations, the Organizer shall not be liable for damages due to force majeure or violations of obligations by third parties.
To the extent that the Organizer’s liability is excluded or limited herein, the foregoing limitation of liability shall also apply to the personal liability of the Organizer’s legal representatives and agents as well as any representatives acting for the Organizer with regard to the End Customer, including without limitation vivenu and its affiliates, each of which representatives and agents is an intended third party beneficiary of the contract between the Organizer and the End Customer, with the power to enforce the contract as if a party hereto.
The End Customer hereby acknowledges and agrees that: Except as provided to the contrary by nonwaivable provisions of applicable law, vivenu shall have no liability to the End Customer when acting on behalf of the Organizer as an agent or otherwise. vivenu shall not be liable for damages caused by force majeure or breach of duty by third parties.
To the extent that vivenu’s liability is excluded or limited, this disclaimer or limitation of liability shall also apply to the personal liability of vivenu's legal representatives and vicarious agents as well as any representatives acting for vivenu with regard to the End Customer. Not in limitation of the foregoing, vivenu shall not be liable for damages resulting from an Event’s failure, cancellation, modification, relocation or defect or the Organizer’s insolvency or loss or delayed arrival or defects in Printed Tickets as well as limitations in vivenu Services.
8. Miscellaneous Provisions
These General Terms and Conditions shall take precedence over any provisions to the contrary in the contractual relationship between the Organizer and the End Customer.
The laws of the state of the incorporation of the Organizer shall apply, and the United Nations Convention on the International Sale of Goods (hereinafter “CISG”) shall not apply. This shall not affect statutory provisions restricting the choice of law and the applicability of mandatory provisions (for example, compulsory consumer protection laws).
Insofar as the End Customer is not a Consumer, the exclusive place of jurisdiction for all disputes between (i) the End Customer and the Organizer shall be the registered office of the Organizer and (ii) between the End Customer and vivenu shall be the location of vivenu.
The End Customer shall be deemed to be a “Consumer” insofar as the purpose of the ordered deliveries and services is not attributed to his commercial or self-employed professional activity. Any natural person or legal entity as well as partnership with legal capacity acting in its commercial or self-employed professional activity when concluding the contract shall not be deemed a Consumer. Furthermore, the End Customer shall not be deemed a Consumer when purchasing services in connection with leisure activities if the contract provides for a specific date or period of time for the provision.
The following clauses apply to End Customers with their registered office, place of residence in the European Union:
The End Customer warrants that he has full legal capacity or the necessary powers of representation to conclude this contract.
The European Commission provides an internet platform for online dispute resolution at https://ec.europa.eu/consumers/odr(opens in a new tab). The Organizer and vivenu are not willing or obligated to participate in dispute resolution proceedings before a consumer arbitration board.
The following clauses apply to End Customers with their registered office, respectively place of residence in the United States:
For any proceeding in the United States, the Parties hereby irrevocably waive the right to trial by jury.
BY ACCESSING ANY PORTION OF THE SITE OR THE MOBILE APPLICATION, OR BY USING THE VIVENU SERVICES, YOU AFFIRM THAT YOU ARE A RESIDENT OR CITIZEN OF THE UNITED STATES, YOU ARE AT LEAST 18 YEARS OF AGE, AND YOU AGREE TO THESE TERMS AND CONDITIONS. IF YOU ARE THE PARENT OR LEGAL GUARDIAN OF A MINOR WHO YOU WILL PERMIT TO ACCESS ANY PORTION OF THE SITE OR THE MOBILE APPLICATION, OR MAKE USE OF THE SERVICE, YOU AGREE THAT YOU TAKE FULL RESPONSIBILITY FOR THE MINOR’S USE OF THE SITE, MOBILE APPLICATION, AND/OR SERVICE, AND FOR THE MINOR’S COMPLIANCE WITH THESE TERMS AND CONDITIONS.
EXCEPT AS PROVIDED TO THE CONTRARY IN THE CONTRACT, VIVENU PROVIDES ITS SERVICES "AS IS" AND "AS AVAILABLE" TO THE ORGANIZER, AND NO CONTRACTUAL RELATIONSHIP EXISTS BETWEEN VIVENU AND THE END CUSTOMER. TO THE EXTENT THAT APPLICABLE LAW PERMITS THE DISCLAIMER OF EXPRESS OR IMPLIED WARRANTIES, ORGANIZER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR COURSE OF PERFORMANCE OR USAGE OF TRADE. THE END CUSTOMER ACKNOWLEDGES THAT THE ORGANIZER AND VIVENU DO NOT GUARANTEE THAT THE VIVENU SERVICES WILL ALWAYS BE SAFE, SECURE, OR ERROR-FREE, OR THAT THEY WILL ALWAYS FUNCTION WITHOUT DISRUPTIONS, DELAYS, OR IMPERFECTIONS. THE ORGANIZER AND VIVENU ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION OF THIRD PARTIES, AND THE END CUSTOMER HEREBY RELEASES THE ORGANIZER AND ITS AGENTS, INCLUDING WITHOUT LIMITATION VIVENU, FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM THAT THE END CUSTOMER HAS AGAINST ANY SUCH THIRD PARTIES. IF THE END CUSTOMER IS CALIFORNIA DOMICILED.
THE END CUSTOMER WAIVES CALIFORNIA CIVIL CODE §1542, WHICH SAYS: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”
If any of the preceding provisions are, or become, ineffective or unenforceable in whole or in part, such condition shall not affect the validity of the remaining provisions. The same shall apply if and to the extent that a gap or ambiguity exists, and an appropriate provision that comes closest to that which the Organizer and the End Customer would have wanted economically shall replace the affected provision, if they had considered that gap or ambiguity.
9. Additional Provisions of the Organizer
The following additional provisions of the Organizer shall apply:
WELCOME TO BLUE SOX STADIUM!
We hope you’ll enjoy your visit to our magnificent stadium and would like to advise of some important conditions so that all spectators can enjoy the event in comfort and safety. Please note any breach of these conditions may result in ejection from the stadium.
TICKETING
1. A Holder, under these Terms and Conditions of sale includes any person/s that purchases, or acquires a ticket, pass, credential, VIP, or other authorisation sold/granted by the Australian Baseball League (ABL), Sydney Blue Sox or authorised agent, allows entry into the venue and is deemed to have been made aware of, and to have accepted to be bound by the conditions contained on this ticket and other conditions found on theABL.com.au and Terms and Conditions herein.
2. All Credentials (staff/media/volunteer/official/VIP) issued by the ABL or any ABL teams are considered Holders and thereby are bound by these herein conditions.
3. A ticket is valid only when purchased through an authorised agent and must be retained safe and in good condition throughout the event.
4. All tickets remain the property of the ABL and Sydney Blue Sox. Tickets may not be on-sold, exchanged for fee or reward or other valuable consideration, or otherwise commercially dealt with (including for advertising and promotional purposes such as prizes, contests, or sweepstakes) without the prior written consent of the ABL and/or Sydney Blue Sox. In granting such consent, the. ABL and/or Sydney Blue Sox may attach additional conditions to any Tickets as it sees fit (including charging an additional fee). Any breach herein this attendance condition, the bearer of the Ticket may be refused entry or directed to leave the Venue or have the license granted by this ticket terminated.
5. The ABL and Sydney Blue Sox reserve the right to vary, substitute or withdraw advertised games, programs, artists, venue and seating arrangements as necessary.
6. A breach of herein Terms and Conditions is subject to the maximum extent of the law and/or in immediate ejection, and/or may face sanctions imposed against them including, but not limited to, being banned, prohibited, or disqualified from purchasing tickets for, or attending any Event or other function played, promoted, or conducted under the auspices of the ABL, the Sydney Blue Sox or any affiliated Club.
Refunds, Credits and Exchanges
7. If the entire event is cancelled, substituted, withdrawn or rescheduled by the ABL and/or Sydney Blue Sox due to wet weather, COVID-19 restrictions or requirements, or unforeseen circumstances, Holders at the organiser’s discretion will have the option to receive a credit note, or a replacement ticket or a full refund in part here of, after a processing fee.
8. If the event is cancelled or rescheduled in part by the ABL and/or Sydney Blue Sox due to wet weather, COVID-19 restrictions or requirements, or unforeseen circumstances, Holders at the organiser’s discretion will have the option to receive a credit note or, a replacement ticket for only those events affected to the Holder.
9. If other conditions apply, they are displayed either in the box office or near the entrance to the venue.
ADMISSION POLICY
1. Entry to all baseball fixtures is under the control of the ABL and/or the Sydney Blue Sox and/or another organiser, includes and is not limited to:
(a) Regular League Series; (b) All-star Series events; (c) League Playoffs; (d) Championship Series; (e) Exhibition Games
Each being an Event that is held at any Venue by any Holder is subject to the following Terms and Conditions.
2. Spectators must have a valid ticket, pass or authorised entry/approved means to enter the venue. Any person exiting the Venue will not be re-admitted without a valid pass/ticket/credential.
3. By attending this event as a parent or guardian with accompanying minor/s, the Holder is deemed to have granted all of the foregoing rights, releases and waivers on behalf of such minor/s. If the Holder does not wish to or is not authorized to grant such rights, releases, and waivers on behalf of the accompanied minor/s, the Holder must immediately accompany the minor/s out of the Venue.
4. The Holder and Credentials:
(a) assumes all risk and danger incidental in attendance and provides this release to the ABL, Sydney Blue Sox or other organisers for events occurring prior to, during or subsequent to the sport of baseball and all warm-ups, practices and competitions associated with baseball, including specifically but not limited to, the danger of being injured by thrown bats, or fragments thereof, and thrown or batted balls, thrown, dropped, or launched items and projectiles, other hazards or distractions and any incidents or accidents associated with crowds of people, and agrees that none of the “ABL Entities” as defined herein shall be liable for injuries or loss of personal property resulting from any cause.
(b) The ABL Entities assume no responsibility for damage to or loss of any Holder vehicle/s or any contents contained therein. “ABL Entities” shall mean the Australian Baseball League Pty Ltd, the owners and lessees of the Venues in which the Game is played, and each of their respective parents, subsidiaries, affiliated or related companies, agents, players, officers, employees, volunteers, contractors, owners, sponsors and licensees;
i. is prohibited from damaging or defacing any part of the Venue Precinct or any other person’s property;
ii. is prohibited from conducting public surveys or opinion polls, handing out promotional items, donations or subscriptions, and other commercial or political disruption;
iii. is prohibited from disrupting a game, use abusive or vulgar language, are in use or possession of a prohibited object/substance, or fail to produce proof of ID as appropriate;
iv. is prohibited from smoking in non-smoking areas (inside, within spectator areas and otherwise where signed).
v. Breach herein, is subject to the maximum extent of the law and/or may be directed to leave the venue without refund, in full or in part of a ticket purchase and/or face sanctions imposed against them including, but not limited to, being banned, prohibited, or disqualified from purchasing tickets for, or attending any Event or other function played, promoted, or conducted under the auspices of the ABL, the Sydney Blue Sox or any affiliated Club.
NOTICE OF FILMING AND PHOTOGRAPHY
5. Attendees consent to their filming and sound recording as members of the audience. By entering this event site, you agree to being filmed or photographed and the Australian Baseball Federation and the ABL, their successors, assigns and licensees may use attendees’ image and likeness in perpetuity for various purposes, including for marketing and promotional purposes.
6. Please be aware that by entering this area, you consent to your voice, name, and/or likeness being used, without compensation, in films and tapes for exploitation in any and all media, whether now known or hereafter devised, in perpetuity, and you release the Australian Baseball Federation and the ABL, their successors, assigns and licensees from any liability whatsoever of any nature.
7. Cameras greater than 200mm, tripods or camera stands are prohibited into the stadium.
8. Images taken at the Event by camera, mobile phone or other wireless device cannot be used for any purpose other than private and/or domestic purposes. All Holders and Credentials are prohibited from selling, licensing, or publishing commercially exploited photographs. Flash photography is prohibited from the playing field or areas where the playing field is visible.
9. Taking and/or publishing video footage commercially, third party or otherwise is prohibited without consent from the ABL and/or Sydney Blue Sox and/or other organiser. Personal or private use via mobile phones is permitted only.
10. Production, transmission, or distribution of broadcasts or narrowcasts of any images, footage, sounds or data from the event or the Game by any means in any format or media is strictly prohibited.
11. Any kind of sound recording, audio visual footage or visual footage at or in relation to the Event without the consent of the ABL and/or Sydney Blue Sox, and/or other organisers agree:
(a) to assign all copyright and all other intellectual property in any such recording to the ABL and/or Sydney Blue Sox, and/or other organisers;
(b) consent to use by the ABL and/or Sydney Blue Sox, and/or other organisers of the recording for any purpose in any media world-wide.
DATA COLLECTION AND PRIVACY
12. By purchasing a ticket the Holder agrees to consent for the ABL, Sydney Blue Sox, and/or Authorised Persons to collect, store and use of the Holders personal information for the purpose of ticketing, event safety, event management, surveys and marketing including promotions of related events.
13. The Holder acknowledges that the ABL and/or Sydney Blue Sox may retain the information for 28 days (or for a period as required by law), after which time it will be deleted or destroyed.
14. By using this ticket, the Holder further consents to allowing the ABL, Sydney Blue Sox and/or Authorised Persons to inspect and search any bags, clothing or other articles on the premises at any time or prior to entry into the Venue. Refusal to be searched, the Holder may be declined admission to and/or ejected from the venue without refund or compensation.
BEHAVIOUR – CONDUCT AND SAFETY
15. The venue is a NON-SMOKING VENUE. Smoking is prohibited on site and require a ticket/pass-out/credential to re-enter the premises.
16. The Sydney Blue Sox supports the ‘No More It’s The Law’ & ‘No Secondary Supply’ Responsible Service of Alcohol initiatives of the NSW State Government & will undertake all measures to ensure full compliance with this policy. An on the spot Fine of $550 & future bans will be issued to offenders.
17. Running in the stadium is prohibited and may result in injury or damage. We kindly ask you to refrain from running in the stadium, as it poses a risk to yourself and others. Failure to do so may result in being ejected from the venue without a refund. We thank you for your cooperation.
18. Alcoholic Beverages are prohibited into or from the venue.
Any Holders who consume alcoholic beverages shall do so in a responsible manner, and be strictly limited to licensed areas only. Intervention with an intoxicated or underage guest will be handled in a prompt and safe manner. Those appearing intoxicated will be denied entry or will be directed to leave the venue.
19. Foods and Drink permitted into the stadium include:
(a) Lunch box sized packet chips (30g or less), homemade cookies and confectionary
(b) 1 plastic bottle (600ml or less) of water per person, except in the event of a ‘Full Decant’ policy is in place for any given event.
(c) Home brewed coffee/tea
(d) Infant/baby food
(e) Food due to allergy or medical conditions
(f) Home-made sandwiches, soup, salad, tea, coffee and desserts such as Meringue, cake
(g) Cut up fruit and vegetables
(h) Legal oral medications
20. Foods and Drink prohibited from entry into the venue include:
(a) Commercial take-away food and drinks such as McDonalds, KFC, Gloria Jeans and Starbucks.
(b) Hot foods such as pasta, fried rice except for stipulated in article 18.
(c) Cans, glass bottled or commercial drinks such as coke and sprite.
21. No unauthorised access is permitted onto the field of play.
22. Holders may keep any ball hit into the stands as a souvenir. However, fans are not permitted to go onto the field, throw objects onto the field, or interfere with balls in play
23. For the safety of the spectators, leaning over or climbing on balustrading or handrails is strictly prohibited. Footwear must be worn at all times.
24. For the safety & security of the spectators the following is NOT PERMITTED into the venue:
(a) Animals (except official guide dogs)
(b) Clothing with offensive wording, pictures or graphic design.
(c) Any political, religious or racial related materials.
(d) Glass, bottles or can drinks
(e) Explosives, fireworks, smoke bombs or flares.
(f) Dangerous weapons & knives
(g) Coolers, ice chests or eskies that cannot fit under seats (larger than 30cmx30cm)
(h) Musical instruments, horns & whistles.
(i) Bikes, skateboards, & skates.
(j) Illegal substances.
(k) Any other item/s that Management consider to be dangerous, inappropriate or that can inconvenience other spectators.
25. Any of these actions may result in eviction from the venue & include, but are not limited to:
(a) flare possession and or ignition pitch invasion
(b) smoking
(c) displaying commercial or offensive signage
(d) throwing & kicking objects
(e) standing or sitting in the aisles or walkways, and
(f) unauthorised soliciting and customer surveying etc.
(g) racist chanting taunts or abuse throwing of missiles
(h) participating in an unlawful demonstration or protest action inside the venue
COVID-19 Specific Conditions
26. A Holder must not attend the game if the Holder has been directed and are required to comply with COVID-19 isolation guidelines or safety protocols as a result of a COVID-19 diagnosis, or because of close contact with a person with COVID-19, or if the Holder is experiencing any COVID-19 symptoms.
27. A Holder must comply with any COVID-19 guidelines, or safety protocols, or requirements notified to the Holder by the ABL, Sydney Blue Sox, or Authorised Persons including, by way of signage, markings or notices on the ABL and Sydney Blue Sox website. Refusal may result in direction to leave the Venue without a refund or part of, and have sanctions imposed, but not limited to, being banned, prohibited, or disqualified from purchasing tickets for, or attending any Event or other function played, promoted, or conducted under the auspices of the ABL, the Sydney Blue Sox or any affiliated Club.
28. If the Holder is unable to attend the game because they exhibit symptoms of COVID-19, or are required to isolate, or in order to comply with Government requirements, this ticket will serve as a voucher, valid for a ticket of equal or lesser value at a subsequent game as determined by the ABL and/or Sydney Blue Sox. Such determinations will be made subject to availability and this ticket must be exchanged at the box office on the day of the subsequent game. No part of the purchase price will be refunded by reason of the failure of the ticket holder to use this voucher or attend a subsequent.
29. The Holder acknowledges that the ABL, Sydney Blue Sox, and/or Authorised Persons may disclose contact tracing information to health authorities or as otherwise required or by law and must provide this information if requested by the ABL, Sydney Blue Sox or Authorised Persons.
BETTING OR GAMBLING
30. A spectator (Ticket Holder) shall not conduct, carry out or cause to be conducted or carried out any form of betting or gambling whatsoever within the Venue precinct including, to avoid doubt, facilitating the conduct of any form of betting or gambling, whether inside or outside the Venue, by transmitting from within the Venue, by any method, details of a game or any element of a game to a third party.
31. A Breach is subject to the maximum extent of the law and/or may face sanctions imposed against them including, but not limited to, being banned, prohibited, or disqualified from purchasing Tickets for, or attending any Event or other function played, promoted, or conducted under the auspices of the ABL, the Sydney Blue Sox or any affiliated Club.
32. Do not enter this area if you do not wish to be subject to the foregoing
WE TRUST YOU ENJOY YOUR VISIT TO BLUE SOX STADIUM! GO BLUE SOX!
